ABOUT TCS

Tata Consultancy Services (TCS) is the world-leading information technology consulting, services, and business process outsourcing organization that envisioned and pioneered the adoption of the flexible global business practices that today enable companies to operate more efficiently and produce more value.

Tata Consultancy Services started in 1968. The early days marked TCS responsible in managing the punch card operations of Tisco. The company, which was into management consultancy from day one, soon felt the need to provide solutions to its clients as well. TCS was the first Indian company to make forays into the US market with clients ranging from IBM, American Express, Sega etc.

TCS’s work has spanned a range of activities, from strategy consulting and system integration services to offshore development centres for some of the most sophisticated software development in the world. Consider these facts about TCS:

Projects for over 1000 clients in more than 55 countries. Our clients get measurable business results, which is why many Fortune 500 companies prefer TCS.

More than 100,000 person years of experience in diverse business domains and technology areas.

Knowledge accumulation through collaborative research with industry and academia, and partnerships with global technology leaders.

Over 28,000 consultants, a range of world-class products, proven offshore development
capabilities, and multiple SEI CMM Level 5 centres.

Total revenues of Rs 5,012 crore ($ 1.04 billion) in the year ended March 31, 2003.
TCS believes that IT is a key factor for social change and is committed to several community development ventures.

Global Network Delivery Model™

TCS' Global Network Delivery Model™ is the engine that allows us to provide reliable, scalable and cost effective delivery of services and solutions. This time-tested model has enabled us to achieve client satisfaction ratings of 89% for meeting quality expectations and an average budget variation on projects of just 3% -- both figures far better than industry norms.

TCS' Global Network Delivery Model™ enables our clients to:

• Choose a sourcing strategy best suited to their most important business considerations, e.g., cost optimization, cultural alignment, location proximity, language capabilities or risk-mitigation.
• Be assured of the highest quality of service delivery regardless of the mix of services, technologies, and locations.
• Lower the Total Cost of Ownership (TCO) of Information Technology by managing different service streams -- such as Consulting, IT Services, IT Infrastructure Services, etc. -- through a unified delivery framework.

All of TCS' processes and infrastructure have been developed from the ground up -- as opposed to being cobbled together over time. The Global Network Delivery Model™ consists of 3 integrated components:

• Global Workforce
• Highly effective and scalable talent management - recruiting, staffing, training and retention
• Integrated Processes
• CMMI Level 5 quality processes
• World-class security procedures
• Project Management processes and tools (iQMS, etc.)
• Multi-Tiered Infrastructure
• Multi-continent and interconnected global development center network (local, regional, global model) to allow for better risk management and follow-the-sun coverage
• State of the art and redundant telecommunications network

Global collaboration tools

Heritage and Values:

Established in 1968, Tata Consultancy Services has grown to its current position as the largest IT services firm in Asia based on its record of outstanding service, collaborative partnerships, innovation, and corporate responsibility.

We are proud of our heritage as part of the Tata Group, founded by Jamsetji Tata in 1848 and one of India’s most respected institutions today. Our mission reflects the Tata Group's longstanding commitment to providing excellence:

To help customers achieve their business objectives by providing innovative, best-in-class consulting, IT solutions and services, and to actively engage all stakeholders in a productive, collaborative, and mutually beneficial relationship.

Our vision is to be one of the top 10 global companies by the year 2010.

Our values – integrity, leading change, excellence, respect for the individual, and fostering an environment of learning and sharing – will get us there.

TCS' ability to deliver high-quality services and solutions is unmatched. We are the world’s first organization to achieve an enterprise-wide Maturity Level 5 on both CMMI® and P-CMM®, using the most rigorous assessment methodology - SCAMPISM. Additionally, TCS’ Integrated Quality Management System (iQMS™) integrates process, people and technology maturity through various established frameworks and practices including IEEE, ISO 9001:2000, CMMI, SW-CMM, P-CMM and 6-Sigma.